Frequently Asked Questions
Find answers to common questions about e! and legal automation
What is e! by Lexemo?
e! is the intuitive legal automation software made in Germany. With our AI-powered No-Code solution legal departments and law firms automate complex, legal processes. Through visual workflows the free choice of AI tools, it focusses on security, transparency and flexibility. Use case examples are automations of routine tasks, such as document analysis, contract review, and legal research. By selectively integrating AI, e! provides lawyers with insights and recommendations for making informed decisions faster than ever before.
At its core, e! is the Swiss army knife for innovative legal experts. Besides decision tree based and AI-powered workflows, it includes features like natural language processing (NLP) for understanding and generating legal texts and machine learning for predicting legal outcomes in recurring processes.
The use of e! legal practice brings numerous benefits, including significant time savings, reduced costs, and minimized human error. It enables lawyers to focus on more complex and nuanced legal work by handling the routine tasks automatically.
Who uses e! by Lexemo?
The versatility of e! makes it an invaluable tool for all users within the legal industry:
• Law Firms and Legal Practitioners - Lawyers leverage the software to automate time- and document-intense, law firm internal processes as well as client collaboration and for new, innovative business models.
• Corporate Legal Departments - In-house legal teams use e! to streamline their legal operations, especially for handling internal legal queries, managing contracts and compliance documentation.
• Legal Tech Startups and Innovators – young, agile companies use e! to scale fast and include current trends and technologies into their processes.
• Legal Aid Organizations - Non-profit legal aid organizations utilize e! to extend their services to a broader audience by automating some of their services.
• Government Agencies and Judicial Bodies - Government institutions implement e! to process legal documents, manage cases, and automate public legal services.
• Legal Education and Students - Use e! as a teaching and learning tool with access to vast databases of legal documents and case studies to prepare tomorrow's legal experts for combining law and technology.
Using an automation tool brings numerous benefits:
1. Increased Efficiency and Productivity - Streamline repetitive and time-consuming tasks to complete work faster and more accurately.
2. Cost Reduction - Automating routine processes significantly reduces labor hours and operational costs.
3. Enhanced Accuracy - Reduce risks of mistakes in document processing, filing, and other legal procedures.
4. Improved Client Satisfaction - Faster turnaround times and increased accuracy contribute to improved client satisfaction.
5. Data Security and Compliance - Advanced security features protect sensitive information and ensure compliance with evolving regulations.
6. Scalability - Handle increasing amounts of work without proportionately increasing resources or personnel.
7. Insights and Analytics - Gain valuable insights into your operations and make informed decisions about practice management.
Why should I use an automation tool?
Using an automation tool brings numerous benefits:
1. Increased Efficiency and Productivity - Streamline repetitive and time-consuming tasks to complete work faster and more accurately.
2. Cost Reduction - Automating routine processes significantly reduces labor hours and operational costs.
3. Enhanced Accuracy - Reduce risks of mistakes in document processing, filing, and other legal procedures.
4. Improved Client Satisfaction - Faster turnaround times and increased accuracy contribute to improved client satisfaction.
5. Data Security and Compliance - Advanced security features protect sensitive information and ensure compliance with evolving regulations.
6. Scalability - Handle increasing amounts of work without proportionately increasing resources or personnel.
7. Insights and Analytics - Gain valuable insights into your operations and make informed decisions about practice management.
What are legal bots and what do they do?
Legal bots are a form of automation technology powered by artificial intelligence (AI) and designed specifically for the legal industry. These bots are programmed to perform a wide range of tasks, from automating simple administrative processes to offering sophisticated legal advice.
Legal bots can handle numerous routine tasks, provide preliminary legal advice based on user inputs, perform comprehensive legal research in a fraction of the time it would take a human, and specialize in contract review and analysis. They also enhance client service by offering 24/7 interaction capabilities.
What is the difference between a normal automation tool and a no-code automation tool?
Normal automation tools often require programming knowledge and technical expertise. Users might need to write scripts or use specific programming languages to create workflows.
No-code automation tools like e! are designed to be user-friendly and accessible to individuals with little to no programming background. They use graphical user interfaces where users can drag and drop components to create automation workflows. This enables rapid development and deployment, removing technical barriers to automation.
How is AI used in e!?
AI plays a crucial role in enhancing the platform's capabilities:
• Document Analysis and Review - AI-powered NLP understands, interprets, and analyzes legal documents
• Legal Research - Process vast amounts of legal texts, case law, and statutes quickly
• Personalization - Tailor the user experience based on interaction history and preferences
• Risk Assessment - Assess risks associated with legal strategies and contractual agreements
• Case Management - Automatically categorize, tag, and organize case-related documents
I don't know anything about AI. Can I still use e!?
Yes, you can still use a no-code tool like e! even if you don't have any prior knowledge about AI. No-code platforms are specifically designed to be accessible and user-friendly for individuals without technical expertise, including those new to AI and programming concepts.
Does the software replace professional legal, tax or audit decisions?
No. Automation tools and software enhance legal work; they do not replace professional judgment. The platform automates structured processes (rules, decision trees, knowledge bases), but final responsibility remains with qualified lawyers, tax advisors or auditors. This aligns with ethical AI guidelines and regulated practice norms (e.g., Solicitors Regulation Authority in the UK or Bar standards in the EU). e!'s automation accelerates execution while preserving professional accountability.
What advantages do no-code tools offer over traditional law firm software?
No-code tools like e! by Lexemo empower legal teams to build and adapt automation without IT dependency. Compared to legacy law firm software (which is often rigid, costly to extend, and developer-centric), no-code platforms enable:
• Rapid workflow prototyping
• Lower total cost of ownership
• Greater cross-team collaboration between lawyers, operations, and compliance
• Faster alignment with evolving regulations (e.g., GDPR, EU AI Act)
These benefits translate into productivity gains for UK and EU practices seeking scalable legal automation.
Can AI assist with contract review and clause analysis without replacing lawyers?
Yes. AI accelerates contract review by identifying key clauses, suggesting relevant language, and highlighting risk patterns. However, AI augments lawyer expertise rather than supplanting it. Models (e.g., OpenAI, Azure OpenAI) spot patterns and offer context-aware suggestions, but decisions about enforceability and legal strategy remain with qualified professionals, a practice standard in compliance environments like Germany, UK, and EU jurisdictions.
How much do I need to invest to use e!?
Every e! tier includes unlimited users and unlimited bots — pricing isn't driven by seats or automation volume. What changes between tiers is the deployment model:
• Pro — ready to go on our shared infrastructure with a Lexemo subdomain (app.lexemo.com), including hosting and updates.
• Own instance — your own dedicated domain and instance, ideal for processes that involve clients, partners, or suppliers.
• On-Premise — deployed in your own environment; pricing depends on your internal IT setup.
Reach out and we'll put together a tailored offer for the option that fits your organisation.
Once subscribed to the service, is there limits to how many people and how much they can use e!?
No. Every e! subscription includes unlimited builders, end users, and bots — there are no per-seat or per-bot caps in any tier. The price difference between tiers is the deployment: shared infrastructure with a Lexemo subdomain (Pro), your own dedicated domain and instance, or an on-premise installation in your environment.
What happens at the end of the contract?
At contract expiry, subscription services for e! can be renewed or terminated according to the agreed terms. Upon termination:
• Access to automation and AI services ceases
• Data can be exported in standard formats (CSV, JSON, PDF)
• Lexemo supports orderly transition (data handover)
For enterprise customers in EU/UK, data export and portability adhere to GDPR data subject rights and contractual exit clauses.
How is the data protected by e!?
The protection of data within e! is a critical concern given the sensitive nature of legal information:
• Encryption - Data in transit uses TLS protocols and data at rest uses AES encryption
• Access Controls - Strong authentication measures including 2FA/MFA and Role-Based Access Control
• Data Privacy Compliance - GDPR, CCPA, and other global data protection laws compliance
• Regular Security Audits and Updates - Continuous security evaluations and software updates
• Data Backup and Disaster Recovery - Automated backup systems and comprehensive recovery plans
• End-user Education - Security training and resources on best practices
Who owns the bot?
It's all yours. Everything you create within e! belongs to you, whether it is the generated data via the automations or the IP of the automation itself. We just provide you with the tool.
Do we own the data stored on the platform?
Yes, all data generated by a legal bot belongs to the creator of the bot itself.
Where are data processed and stored?
e! by Lexemo offers EU-centric data residency with hosting options in EU-based cloud infrastructure (e.g., Azure regions in Germany/France/Netherlands). You can also choose:
• Private Cloud deployment
• On-premises hosting
All data in transit and at rest is encrypted using industry standards (TLS, AES-256). This infrastructure and data mapping support compliance with the GDPR, Schrems II considerations, and EU AI Act obligations for high-risk systems.
How is governance, versioning and auditability ensured?
Governance features in e! include:
• Role & permission controls (segregation of duties)
• Workflow version history & rollback
• Immutable audit logs (who changed what, when)
• Approval workflows & four-eyes principles
This ensures traceable decision logic and change history, a critical requirement for regulated legal operations and internal compliance programs.
What are legal bots and what do they do?
Legal bots are a form of automation technology powered by artificial intelligence (AI) and designed specifically for the legal industry. These bots are programmed to perform a wide range of tasks, from automating simple administrative processes to offering sophisticated legal advice.
Legal bots can handle numerous routine tasks, provide preliminary legal advice based on user inputs, perform comprehensive legal research in a fraction of the time it would take a human, and specialize in contract review and analysis. They also enhance client service by offering 24/7 interaction capabilities.
How can I test e!?
Just schedule an online demo and after that we can start your tailored and free test phase. No strings attached!
What do I need to use the system? Do I need any special skills or equipment?
No special skills or equipment are needed to start using e!, beyond:
• Basic Computer Literacy
• A modern computer capable of running web-based applications
• Internet access
While not required for basic operations, a fundamental understanding of how legal automation and AI tools work can enhance your ability to leverage e! effectively.
How is AI used in e!?
AI plays a crucial role in enhancing the platform's capabilities:
• Document Analysis and Review - AI-powered NLP understands, interprets, and analyzes legal documents
• Legal Research - Process vast amounts of legal texts, case law, and statutes quickly
• Personalization - Tailor the user experience based on interaction history and preferences
• Risk Assessment - Assess risks associated with legal strategies and contractual agreements
• Case Management - Automatically categorize, tag, and organize case-related documents
Who creates and maintains workflows?
Workflows in e! are created and owned by subject-matter experts (lawyers, paralegals, operations), not developers. With no-code visual editors:
• Teams document logic, rules, and decision paths intuitively
• Changes do not require programming skills
This democratized approach accelerates adoption and keeps domain knowledge centralized within legal teams.
Which AI models / LLMs are used or can be used?
With e!, users are not locked into a single AI provider. The platform supports multiple leading large language models, allowing teams to choose the best model for each specific task.
Currently available models include:
• OpenAI
• Azure OpenAI
• Google Gemini
• Mistral AI
• Perplexity
• Nuxtua AI
This flexibility enables legal teams and advisors to match use cases — such as document drafting, legal research, classification, summarisation, or predictive analysis — with the most efficient and cost-effective model.
e! is continuously updated to integrate the latest widely adopted LLMs, ensuring users benefit from ongoing advancements in AI performance without being tied to one ecosystem.
What is AutoMate?
AutoMate is the AI-powered workflow builder within e! that turns legal expertise into structured automation — through conversation.
Instead of starting with a blank canvas, users simply describe their process in natural language. AutoMate interprets the intent and generates a structured, rule-based workflow draft that can be reviewed, edited, and deployed within minutes. This approach — often referred to as Vibe Coding — removes technical barriers and eliminates IT bottlenecks.
AutoMate combines:
• Conversational workflow generation
• Rule-based logic modelling
• Optional AI-powered steps (e.g., drafting, extraction, classification)
• Full transparency through visual decision trees
• Versioning and audit trails
It does not replace legal reasoning. It formalises it.
Legal teams remain fully in control, refining and improving workflows over time. AutoMate accelerates the starting point, while the expertise of the user shapes the final outcome.
How can law firms automate legal workflows without coding?
Law firms can implement legal automation without writing a single line of code by using no-code legal automation platforms like e! by Lexemo. Combined with Vibe Coding functionality such as AutoMate, lawyers describe their process in natural language and refine it visually without depending on IT departments or external developers.
The key is not technical expertise, it is structured legal thinking.
Law firms automate by:
1. Identifying repeatable legal tasks — Start with high-frequency, rule-based work such as NDAs, contract approvals, compliance checks, client intake forms, or procurement reviews.
2. Mapping decision logic and data fields — Lawyers translate their expertise into structured if-then logic: What conditions apply? What documents are required? What clauses change based on risk level?
3. Using no-code builders to assemble workflows visually — With e!'s visual workflow editor and Vibe Coding via AutoMate, lawyers can describe their workflow in plain language, generate structured drafts automatically, and refine logic through drag-and-drop components. No programming knowledge is required.
How can recurring client requests be automated using no-code tools?
Recurring requests like compliance checks, document generation, or client onboarding can be automated by:
• Defining triggers (form submission, email capture)
• Standardizing responses
• Generating outputs via templates
No-code logic ensures that these automations are flexible and modifiable by legal staff, not IT.
How can in-house legal teams reduce request overload with automation?
In-house teams reduce overload by building reusable workflows that:
• Triage incoming requests
• Pre-populate answers
• Route complex cases to specialists
This frees lawyers from repetitive tasks and improves response times, supporting better internal service delivery.
I don't have time to build bots. Can you do it for me?
Yes, we are more than happy to support you with building your automations. Just reach out to us via support@lexemo.com
How can I test e!?
Just schedule an online demo and after that we can start your tailored and free test phase. No strings attached!
How can I sign up for a personal consultation?
Just schedule a demo for the tool via our website and we can together identify automation possibilities for your specific use cases.
How long does it take to learn how to use e!?
Just minutes. After a quick demo, you can start right away. In our Innovation Workshops teams get a 10min intro and start directly building their own automations.
How fast can an in-house team launch its first automated legal workflow?
With e!'s visual editor and AutoMate's Vibe Coding functionality, legal teams can launch their first automated workflow in just minutes. By simply describing the process in natural language, AutoMate generates a structured draft that can be reviewed, adjusted, and deployed immediately.
This fast time-to-value is made possible through:
• Intuitive visual workflow building
• AI-assisted draft generation via AutoMate
• Clear, rule-based logic that mirrors legal reasoning
• Built-in versioning and testing capabilities
Initial workflows can be live quickly, while refinement and optimisation remain an ongoing process. Teams can continuously improve logic, adjust clauses, enhance integrations, and expand functionality until the automation fully reflects their standards and expectations.