SRUV cut case processing from 7 minutes to 1
The Arbitration Board for the Travel and Transport Sector (SRUV) processes tens of thousands of arbitration cases every year. By deploying AI-supported Legal Bots built on e!, SRUV transformed a slow, manual processing workflow into a transparent, rule-based system — reducing processing time from 5 to 7 minutes to about one minute per case.
Read the full case studyWith Lexemo, we fundamentally changed our case processing. What used to take several minutes now happens in about one. The Legal Bots not only save time but also make our work more transparent and consistent — and best of all: our team can now create and continuously improve automations themselves.
Svenja Meier
Schlichtungsstelle für den Reise- und Verkehrssektor (SRUV)